Install with a clear order
Start on the device where you will do the most work, then add the others one by one. This gives you a stable reference point if something does not look right later.
- 1
Choose your main device first
Set up your primary computer or phone before anything else so your first synced state reflects your preferred baseline.
- 2
Add one secondary device
Confirm that your key information appears as expected before you continue to a third device.
- 3
Repeat only after you trust the pattern
Once two devices stay in sync reliably, the rest of the rollout usually feels straightforward.
What good continuity looks like
Good synchronization is less about speed alone and more about consistency. The app should feel familiar each time you return, even when you are switching between device types.
- Your language and core preferences should feel consistent everywhere.
- Recent changes should appear after a reasonable refresh window, not require a full re-setup.
- The same account should be recognizable across devices without repeated confirmations.
- Your workflow should feel resumed, not restarted, after you switch screens.
If syncing feels unreliable
When something looks wrong, reduce the situation to one source device and one receiving device. That makes the next step much easier to understand.
A device looks outdated
Check that the app is updated, reopen it, and confirm that the network connection is stable before assuming data was lost.
A recent change is missing
Verify the change on the device where it was created first. If it is not visible there anymore either, the issue may be local rather than synchronization-related.
I am not sure which device is the source of truth
Pick the device that most recently displayed the correct information and use that as your reference while you compare the others.
Need help diagnosing a sync issue?
Tell us which devices are involved and what changed, and we will help you narrow down the cause.
Contact support